At Minicarparts you have the right to return products. If you want to make use of this, you must report this to us within 14 days after you have received the product(s). You then have 14 days to actually return the product.
Don't just send a package
As soon as you want to return one or more parts, it is important to us that we know from whom and which parts are being returned. Therefore, enclose a completed returnform in your shipment.
You are responsible for returning the shipment. Minicarparts does make it easy for you by means of our return portal.
Exception to right of return
If you return a product, you must include all supplied accessories. The product must - if reasonably possible - be returned to us in its original (new) condition and in the original packaging. Minicar-Parts may charge a fee for used products that can no longer be sold as new. It is possible that this fee is equal to the purchase amount.
Some products cannot be returned at all due to their nature:
Products that have been ordered especially for you cannot be returned, provided in consultation with Minicar-Parts. We will always inform you when a part has to be ordered especially for you. This is also visible on the invoice.