Modify Order
Once an order has been placed, it can no longer be changed. Our warehouse starts processing immediately, making modifications impossible.
Can I add something to an order?
Unfortunately, it is not possible to add extra parts to an already placed order.
I just placed an order but forgot something. Can this still be added?
If you accidentally forgot something, we cannot add it to your existing order. Once an order is placed, it cannot be modified. Therefore, adding items afterward is not possible.
Can orders be combined?
It is not possible to combine or merge multiple orders into one shipment, for example, to save on shipping costs. Once an order is completed, our processing system starts immediately to ensure fast delivery.
Can I cancel an order or part of it?
An order or part of it can only be canceled if it has not yet been paid for and has not yet been processed by our warehouse. Items can be returned after receipt unless they were specially ordered upon request. More information can be found in our return portal:
Order verification
Once an order has been placed, it is no longer possible to check whether the correct parts have been ordered or to modify the order.
Therefore, please ensure in advance that you select the correct parts for your mopedcar. This prevents additional costs for returns and reshipping the correct parts.